Frequently Asked Questions

Everything you need to know about illuminating your outdoor spaces with Lamp Outdoor.

Are your outdoor lamps weather-resistant?

Yes, all our products are specifically designed for exterior use with IP65 or higher ratings, ensuring they are protected against rain, snow, and dust.

How long does shipping take for heavy lighting fixtures?

Standard shipping typically takes 5-7 business days. Large or fragile landscape lighting kits are shipped via specialized carriers to ensure they arrive without damage.

Do you offer a warranty on LED components?

We provide a 3-year comprehensive warranty on all integrated LED modules and a 1-year warranty on the exterior housing and finish of our lamps.

What is your return policy if the style doesn't match my garden?

We offer a 30-day risk-free return policy. If you are not satisfied with the look of your lighting, you can return it in its original packaging for a full refund.

Are these lamps compatible with smart home systems?

Many of our modern collections are compatible with smart dimmers and home automation systems like Phillips Hue and Google Home. Check the 'Technical Specs' on individual product pages for details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.